Shipping & Delivery
From our collection to your wardrobe, we carefully prepare every order so your Elara experience arrives beautifully and securely.
Carefully Packed, Beautifully Delivered
Every Elara Collections order is prepared with care. From quality checking your abaya to secure packaging, we take every step to make sure your order reaches you safely and in excellent condition.
From Elara to You
Here's what happens after you place your order.
Order Placed
Your order is received and our team begins preparing it for processing.
Quality Check
Your selected item is checked before it is carefully packed for delivery.
Dispatched
Your package is handed over to the delivery partner for shipment.
Delivered
Your Elara order arrives at the delivery address provided during checkout.
Important Information
A few important details to keep in mind before placing your order.
Delivery Address
Please make sure your delivery address and contact information are correct before completing your order. An incorrect address may cause delivery delays.
Delivery Times
Delivery times may vary depending on your location, order volume, courier service and other circumstances. Estimated delivery information will be provided where applicable.
Delays
Occasionally, deliveries may take longer than expected due to weather, public holidays, courier issues or other circumstances outside our control.
Contact Details
Please provide an active phone number with your order so the delivery partner can contact you when needed.
Your Order, Our Care
We understand that receiving your order is part of the Elara experience. That's why we carefully prepare every package before it leaves us.
If you have any questions about your delivery, please contact our customer care team and we'll be happy to assist you.